I highly recommend using Straight Tax, tax preparation services. I have been a loyal customer for close to 4 years, I sincerely enjoy getting my return processed here. This company is a pillar in the community and supports amazing initiatives. The service is fast, friendly, professional and reliable. This year I filed on the last day. I literally called and explained my story and they processed my paperwork virtually without any complaints. Due to filing so late the IRS wanted me to verify my identity. A preparer from straight tax called to see if I needed any assistance with the irs but I informed them that I would try on my own. I tried to get in contact with the irs on my own for close to 20 days. I was unsuccessful and not able to get through. I called Straight Tax and they scheduled a call between me and the irs. Luckily, they were able to get through after several attempts. The prepared stayed on the line and made sure I was prepared for the IRS’s inquiries. The next week my federal return was deposited into my bank account.